Reference

Understand Your Account Agreement

These terms set out how your ligacikutra account works, what we expect from you, and what you can expect from us.

Applies to all account holdersDANA, OVO, GoPay coveredIndonesia-eligible regions onlyAccount-level enforcementReview before registering
ligacikutra Understand Your Account Agreement
ACCOUNT CARE STANDARDS

How We Handle Your Data and Account

ligacikutra applies consistent account-care practices across every member relationship — from how we store your verification documents to how long transaction records are retained. These practices back up the commitments in these terms.

Data Retention Policy

We keep account and transaction records for the period required by applicable law. You may request a summary of your stored data through the account settings page at any time.

Cookie and Session Use

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — DANA, OVO, or GoPay — between visits. You can manage cookie preferences in your browser settings.

Account Security Practice

Your account is protected by password authentication and OTP verification on login. We never ask for your PIN or full password through chat or email — flag any such request to support immediately.

Terms Change Notification

Material changes to these terms are sent to your registered contact before they take effect. If you want to request an amendment review or formally object, contact support through the Help Centre path.

TERMS CONTACT PATHS

Reach Us About Your Agreement

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team handles agreement-related queries directly. Players in Tangerang and Depok reach us the same way as any member — channel and response process are the same across Indonesia.

Live Chat Support Open the chat widget inside your account dashboard. Our team reviews terms-related queries and account concerns during posted support hours.
Email Channel Send agreement or account questions to our support address listed in your account profile. We respond to written terms queries within our standard review window.
Account Help Centre The Help Centre under your account settings covers common terms questions, payment scope, and the steps to request a formal review of a decision.

Common Questions About These Terms

These are the questions members ask most often when reviewing the agreement. Each answer reflects how the terms actually apply to your account on ligacikutra.

They apply to every person who opens and uses a ligacikutra account. Access is available only where local law permits, and creating an account means you confirm eligibility under your local rules.

We can update the terms when our services change, but we notify you through your registered account before material changes take effect. Continued use after that notice counts as acceptance.

We retain records for the period required by applicable law after closure. You can request a copy of your stored data before or after closing by submitting a request through the Help Centre.

All transactions made through DANA, OVO, and GoPay fall under these terms. The specific deposit and withdrawal conditions for each wallet are detailed in the payment section of your account settings.

Start by contacting support through live chat or email with your account details and the specific decision you want reviewed. Support will escalate to a formal review if the initial response does not resolve your concern.

No — the terms apply equally whether you access ligacikutra on a desktop browser or a mobile device. Account security responsibilities, including OTP verification, are the same on both.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.